Closing the Digital Divide

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Millions of Americans lack high-speed internet due to availability, affordability, or technical challenges. Pew's Broadband Access Initiative aims to ensure universal broadband, offering lawmakers research and support to expand access.

In this short video, you'll hear from people from urban and rural parts of the country who are confronting these issues and about the common challenges they share in accessing reliable internet. Photographer Heather Peatman's quest for connectivity takes her far from home, while William Honablew Jr., digital equity coordinator for Baltimore City, works with his community to expand broadband access.

Additionally, you'll hear from Marguerite Woods, an advocate for the visually impaired community, as she shares how critical broadband access is for inclusivity and community empowerment.

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Learn the Basics of Broadband from Our Limited Series

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How does broadband internet reach our homes, phones, and tablets? What kind of infrastructure connects us all together? What are the major barriers to broadband access for American communities?

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Fact Sheet

Broadband Basics: Answers to Baseline Questions

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Fact Sheet

Reliable high-speed broadband is essential to life in the U.S. today. With historic federal investments now available, states are working to expand access to high-speed internet. Broadband Basics covers network components, technologies, infrastructure, broadband policy, and barriers to access.

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Technical Broadband Assistance to States

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As unprecedented broadband funding flows to states as part of the Infrastructure Investment and Jobs Act and the American Rescue Plan Act, delivering high-speed internet access to all Americans has never been more achievable. But the opportunity before state leaders comes with significant challenges. Policymakers must establish or expand broadband programs, train staff, and navigate local priorities, all while adhering to federal requirements.

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Key Lessons About Expanding Broadband Access

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Nationwide, at least 18 million—and perhaps more than 42 million—Americans lack access to broadband internet service, and millions more cannot afford a high-speed connection even if one is available. The significance of this access gap was thrust into the spotlight in 2020, when the COVID-19 pandemic forced millions of people to transition to working, learning, and performing other daily activities from home. This rapid shift led educators, employers, parents, and community leaders to echo what many policymakers and their partners have argued for the past decade: that reliable high-speed internet is essential for contemporary American life and that more action is needed to bridge the digital divide.

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Learn the Basics of Broadband from Our Limited Series

Sign up for our four-week email course on Broadband Basics

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How does broadband internet reach our homes, phones, and tablets? What kind of infrastructure connects us all together? What are the major barriers to broadband access for American communities?